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What is My Server Address

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 The server address is categorized into two — External Address and Internal Address. You may see your server address in many of our articles in many different ways, as shown in the tables below. 

Here are some common terminologies you will find useful and may encounter in other support articles.

External Address

The external address (public) allows you to connect your computer to an Internet Service Provider (ISP), which then allows access to websites around the world.

Sample Uses:  Connect from your computer, from another server, or from your phone to your FTP, cPanel, or email.

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Internal Address

Those on the same network can only use the internal address (private).

Sample Use: WordPress plugins trying to connect to your email account or any application or software that needs access to your server's database.

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Where is my Server Address?

For these hosting packages, you will find your server address (Server Name or Shared IP Address) in your Welcome email, Customer Portal, and cPanel.

  • Welcome Email — The Server Name will be provided in your Welcome email when you purchase hosting. This is in the Your Control Panel address, followed by port: 2083.

    Example: https://exam.example.com:2083
    Server Name: exam1234.example.com
     
  • Customer Portal — The Server Name and Shared IP Address are found in your Customer Portal's Settings tab.

How to find your Control Panel IP Address in Plesk

  1. Log in to your Plesk Control Panel.
  2. Click the Websites & Domains menu tab.
  3. Your IP address will be available on the information page of the relevant website.

    HostGator Plesk IP Address

Note: This is the IP Address you should use to point your domain to your server.

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