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Upgrades, Downgrades and Cancellations

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Step 1: Log in to Your Hosting Account

Visit your hosting provider’s main website and log in:

Use the same email address and password you used when buying your hosting plan.


Step 2: Go to Hosting Services

Once inside your customer dashboard:

  1. Click on “Hosting”, “My Services”, or “Products”

  2. Find your active Plesk hosting plan

  3. Click Manage, View Details, or a similar option


Step 3: Upgrade or Downgrade Your Plan

Look for a button labeled Upgrade, Change Plan, or Modify Package.

Here’s what you can usually change:

Option What You Can Do
Upgrade Increase disk space, bandwidth, email accounts, databases
Downgrade Reduce features to save money (if your site uses fewer resources)
Switch Billing Cycle Choose monthly or yearly billing

To Upgrade:

  1. Click Upgrade

  2. Choose a higher-tier plan

  3. Confirm the pricing

  4. Submit the change — your site stays online during this

Billing may be adjusted immediately, or at the next renewal, depending on the host.


Step 4: Cancel Your Hosting Plan

If you no longer need the service, you can cancel it.

  1. From the hosting plan screen, click Cancel, Request Cancellation, or Delete Service

  2. You may be asked:

    • When you want the service to end (immediate or end of billing period)

    • Why you’re cancelling

  3. Confirm cancellation

Some hosts allow you to reactivate within a grace period.

Be sure to download a backup of your site before cancelling — it will be deleted after the plan ends.


Step 5: Check Email Confirmations

After you make any changes:

  • You’ll receive a confirmation email with billing or upgrade details

  • Check your invoice or account page to make sure everything looks right


Pro Tips

Action Why It Helps
Upgrade before traffic spikes Prevent downtime or slow loading
Downgrade if using less resources Save money on unused capacity
Cancel unused add-ons or domains Simplify billing and reduce costs
Back up before cancelling Protect your files and databases
Contact support for refunds Some providers offer partial refunds if canceled early

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