Visit:
Log in using your Plesk credentials.
In the left menu, click Websites & Domains
Find your domain and click “Logs”
This opens the Log Browser, where you can monitor server activity in real-time or check past events.
At the top of the Logs page, you’ll see a dropdown labeled something like:
Viewing: All logs / access_log / error_log / proxy_error_log
Here are the most common log types:
| Log Type | What It Shows |
|---|---|
access_log |
All requests to your website (pages, images, etc.) |
error_log |
PHP errors, script issues, misconfigurations |
proxy_error_log |
Reverse proxy issues via nginx |
mail_log (if available) |
Mail delivery attempts, bounces, or errors |
Tip: Most website problems are logged in the error_log.
Use the search box to look for specific terms like:
500, 404, permission denied, database
Use the refresh icon to get real-time updates while testing
Here are a few common examples and what they mean:
| Log Message | What It Means |
|---|---|
500 Internal Server Error |
A PHP or configuration issue |
404 Not Found |
File or page missing |
Permission denied |
File/folder doesn’t have correct permissions |
Connection refused: MySQL server has gone away |
Problem with database server or credentials |
If you're not sure what a message means, just copy it and search it — or ask your host or me!
If you have VPS or higher-level hosting:
Go to Tools & Settings > Resource Usage
You’ll see:
CPU and RAM usage
Time of overloads
A log of what caused high usage (like scripts or bots)
Need to send logs to support?
Go to Websites & Domains > Logs
Click the “Download” icon near the top-right
Save the compressed file and send it to your tech or hosting team
Use error logs when your site shows a white screen, “500 error”, or something breaks
Use access logs to track bots, suspicious traffic, or page visits
Clean logs regularly if your disk space is limited
