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Invoices and Payments

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Step 1: Log in to Your Hosting Customer Account

Plesk is for managing your website. To handle billing, go to your hosting provider’s main account dashboard.
Examples:

Use your email and password to log in.


Step 2: Find the Billing or Invoices Section

Once logged in:

  1. Look for a section called:

    • Billing

    • Payments

    • Account

    • Invoices

  2. Click View Invoices, Payment History, or similar

You’ll see:

  • Recent and past invoices

  • Due dates

  • Payment methods used

  • Download options (PDF)


Step 3: Download an Invoice (PDF)

  1. Find the invoice you need

  2. Click Download, View, or PDF icon

  3. Save it for your records or send it to your finance team


Step 4: Update Your Credit Card or Payment Method

  1. Go to Billing > Payment Methods

  2. Click Edit or Add New Method

  3. Enter your new card or PayPal info

  4. Set it as the default payment method

  5. Save your changes

Be sure to update this before the renewal date to avoid service interruption.


Step 5: Set Up Auto-Renewal (Recommended)

Most providers allow automatic renewal of your hosting, domains, and add-ons.

  1. Go to Services > Hosting Plans or Domains

  2. Enable Auto-Renew

  3. Confirm your saved payment method is up-to-date


Common Terms You’ll See on Invoices

Term What It Means
Invoice Number Your official receipt reference
Billing Cycle Monthly, Yearly, etc.
VAT / Tax Local taxes applied to your purchase
Payment Status Paid, Unpaid, Pending

Tips for Hassle-Free Billing

  • Always keep a backup payment method saved

  • Download invoices monthly if you need them for accounting

  • Enable renewal reminders via email (check your profile settings)

  • If payment fails, services may be suspended — update details ASAP


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