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How do I migrate my email accounts?

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Migrating email accounts in Plesk is straightforward, especially if you're moving between two Plesk servers or from another host. Here's a clear, step-by-step guide—even if you’re not technical.


If you are moving from one Plesk server to another

This is the easiest and most complete method.

Step 1: Log in to the new (destination) Plesk server

This is the server where you want to move your emails to.


Step 2: Open the Migration & Transfer Manager

  • In the left sidebar, click Tools & Settings.

  • Under Tools, click Migration & Transfer Manager.

  • Click Start a New Migration.


Step 3: Enter the source server details

  • Choose Plesk as the source server type.

  • Enter the source server’s IP address or hostname.

  • Provide the admin login credentials for the old server.

  • Click Prepare Migration.


Step 4: Choose what to migrate

  • Select the subscriptions (domains) you want to transfer.

  • Make sure to check the box for mail accounts and content.

  • Click Migrate to start.

Plesk will now transfer your mailboxes, emails, settings, and passwords to the new server.


If you are only moving email manually (mailbox-by-mailbox)

If you're not migrating the whole server, you can do this per email account.

Step 1: Create the same email accounts on the new server

  • Go to Mail > Create Email Address.

  • Use the exact same email address and password as on the old server.


Step 2: Use an email migration tool (like IMAPSync)

You can use tools like:

These connect to both servers via IMAP and copy emails from one to the other.

You’ll need:

  • Mail server address (e.g., mail.yourdomain.com)

  • Port (usually 993 for IMAP)

  • Email address + password (for both old and new)


Option: Use an email client (Outlook, Thunderbird)

If you're more comfortable with an app:

  1. Add both email accounts (old and new) to the app.

  2. Drag and drop messages/folders from one account to the other.

This is slower but works well for small amounts of email.


Final Step: Update your DNS (MX Records)

Once emails are migrated, go to your domain's DNS settings and update the MX records to point to your new server.

This ensures that new incoming emails go to the correct location.


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